This page contains many questions and answers pertaining to the Internet Deposition Service. If you do not see your listed here, please feel free to contact us by phone or email.
What can I do in an IDS™ deposition?
What do I need in order to use IDS™?
Setup and System Requirements
What do I need to host or attend a deposition using Microsoft Windows?
What do I need to host or attend a deposition using Mac OS?
What do I need to host or attend a deposition using Solaris?
What do I need to host or attend a deposition using Linux?
How can I change my browser settings?
Start or Join a Meeting
How do I start a deposition meeting?
How do I join a deposition meeting?
Can I start my deposition prior to the scheduled time?
How do I find the deposition number?
How can I find the deposition password?
Can attendees join without email invitations?
What should I do when "Meeting has not started"?
How do I find the host's personal meetings' page?
Schedule a Meeting
How do I schedule a Pay-Per-Use meeting?
How do I change the time zone?
How do I schedule a teleconference for my Pay-Per-Use meeting?
In meeting
What is the role of an attendee?
How can I make an attendee a host?
How can I make an attendee a presenter?
Can I change the attendee privileges?
Why does my display look funny?
- Give a presentation to anyone, anywhere
- Allow anyone in the deposition to view, annotate or edit a document
- Share any application on your system, or share your entire desktop
- Demonstrate software in real-time
- View rich media sources together with other participants
- Add video conferencing to your meeting
- Take participants on a Web tour
What do I need in order to use IDS™?
All you need is a computer with internet access and a telephone. To ensure that your computer meets the minimum system requirements please see the Setup and System Requirements section below or refer to the System Test Tool .
Setup and System Requirements
What do I need to host or attend a deposition using Microsoft Windows?
Minimum requirements to host or attend fully interactive depositions using Meeting Center for Windows:
- Windows 98, Me, NT, 2000 SP4, XP SP2, 2003 R2, or Vista
- Intel x86 (Pentium 400MHZ +) or compatible processor
- Microsoft Internet Explorer 6.0 or higher, Firefox 1.5 or higher, Mozilla 1.7 or higher, , or Netscape 8.1 or higher
- JavaScript and cookies must be enabled
- Recommend ActiveX be enabled for Intenet Explorer
- 56K or faster Internet connection
What do I need to host or attend a deposition using Mac OS?
Minimum requirements to host or attend fully interactive meetings using Meeting Center for Mac OS:
- Mac OS 10.3 or 10.4 (Intel or PowerPC processor)
- Safari 2.0 (Mac OS 10.4)
- Safari 1.3 (Mac OS 10.3)
- Firefox 1.5 or higher (2.0 or higher recommended)
- JavaScript and cookies need to be enabled
- Requires Java Runtime Environment (JRE) 5.0 or higher
- 56K or faster Internet connection
What do I need to host or attend a deposition using Solaris?
Minimum requirements to host or attend fully interactive meetings using Meeting Center for Solaris:
- Solaris 9 (SPARC), 10 (SPARC/x86)
- Java Plug-In 1.3.1 or later
- Firefox 1.5 or higher
- Mozilla 1.7 or higher
- JavaScript and cookies need to be enabled
- Requires Java Runtime Environment (JRE) 5.0 or higher
- 56K or faster Internet connection
What do I need to host or attend a deposition using Linux?
Minimum requirements to host or attend fully interactive meetings using Meeting Center for Linux:
- Kernel: 2.4.21 or above
- X Lib: X11R6 or above compatible
- C++ Lib: libstdc++ 5
- Desktop Environment: XFce 4.0 or above, KDE, Ximian, Gnome
- GDK/GTK+ version: 2.0 or above
- Glib: 2.0 or above
- Sun Java 1.5 or above
- OSS Interface (for Audio)
- Firefox 1.5 or higher or Mozilla 1.7 or higher
- JavaScript and cookies need to be enabled
- 56K or faster Internet connection
How can I change my browser settings?
You'll need to verify that your browser is set to accept ActiveX controls, JavaScript and Cookies. Please follow the instructions below to verify your browser settings:
For Microsoft Internet Explorer 5.x
- Open up a browser window
- Open the Tools Menu and go to Internet Options
- Choose the Security Tab and click on Custom Level: The first security settings are the ActiveX controls. Please verify that they are all enabled. The 6th security setting for Cookies should also be enabled. When you have verified that these security settings are enabled, please press OK to go back to Internet Options
- Click on Advanced Tab
- Verify that the Microsoft VMs (Virtual Machines) are all enabled (Java Console, Java Logging and JIT compiler)
- After clicking on OK, you will want to restart the computer so the settings take effect
For Microsoft Internet Explorer 6.x
- Open up a browser window
- Open the Tools Menu and go to Internet Options
- Choose the Security Tab and click on Custom Level. The first 5 controls are the ActiveX controls and should all be in the 'enabled' position
- Go to your Privacy Tab and click on Advanced
- Make sure that you are accepting cookies from all parties (including session)
- Go back and click on the 'Advanced' tab
- Make sure the Java VMs (Virtual Machines) are all enabled (Java Console, Java Logging and JIT compiler)
- After clicking on OK, you will want to restart the computer so the settings take effect
For Netscape Navigator 4.7x
- Open up a browser window
- Go to the Edit Menu
- Choose Preferences
- Click on the Advanced category
- Verify that Java and JavaScript are checked, including JavaScript for Mail
- Verify that Cookies are accepted always
- After clicking on OK, you will want to restart the computer so the settings take effect
For Netscape Navigator 7.x
- Open up a browser
- Go to the Edit Menu on the browser
- Choose Preferences
- Click on the Privacy & Security/Cookies category
- Click on Enable all Cookies
- Click on the Advanced category
- Verify that Enable Java and XSLT are checked
- Click on the SSL category
- Verify that SSL Version 2, Version 3 and Enable TLS are checked
- After clicking on OK, you will want to restart the computer so the settings take effect
If this solution does not resolve your issue, please feel free to contact Technical Support at 1-866-863-3910 and press option 4. (Toll free in the United States and Canada). +1-408-944-4159 for International.
Start or Join a Meeting
How do I start a deposition meeting?
If you have scheduled the meeting earlier, follow the steps below:
- Login to the account using information provided my Med Legal
- Click on "My Meetings" on the left navigation
- Find your scheduled meeting
- Click the "Start" link
How do I join a deposition meeting?
There are several ways to join a meeting – from the email invitation, from a host's personal meetings page, or from WebEx.com.
If you have the email invitation, follow the steps below:
- Open the email invitation
- Write down the meeting password if the meeting requires one
- Click on the join meeting link in the email and this will launch a web browser
- Enter your name, email address and meeting password in the browser
- Click the "Join" button
To join a meeting from the host's personal meetings page:
- Get the URL of the host's personal meetings page and go to that url in your browser
- Under Status, the text "Join Now" will appear after the host has started the meeting. Click "Join Now"
- Otherwise, "Not started" appears. You may need to periodically refresh the page until the meeting has been started. Once you join the meeting, instructions for joining the teleconference will automatically appear on your screen
Can I start my meeting prior to the scheduled time?
Yes. Just follow the steps described in "How do I start a deposition meeting?"
How do I find the deposition meeting number?
If you are a host, you can find the meeting number in the email that confirms your meeting schedule. If you are an attendee, you can find the meeting number in your invitation. If you are already in the meeting, you can find the meeting number under the "Info" tab.
How can I find the deposition meeting password?
If you are a host, you can find the meeting password in the email that confirms your meeting schedule. If you are an attendee, you can find the meeting password in your invitation. If you are already in the meeting, you can find the meeting number under the "Info" tab.
Can attendees join without email invitations?
Yes.
If you are a host, please provide attendees with meeting number and meeting password if required and ask them to join the meeting following the steps in "How do I join a deposition meeting?"
If you are an attendee, please contact your meeting host to get the meeting number and meeting password. Then follow the steps in "How do I join a deposition meeting?"
What should I do when "Meeting has not started"?
Try the following steps:
- Make sure that the meeting number you entered is correct.
- Make sure that you are not joining too early and pay special attention to the time zone differences.
- Contact the host to see if he or she has started the meeting. If so, please refresh the page.
If this solution does not resolve your issue, please feel free to contact the Med Legal Resouce Center.
How do I find the host's personal meetings page?
If you're having trouble finding the host's personal meetings page, verify that you are using the correct URL. Some common mistakes are the following:
- Typing 'www' in the URL. WebEx meeting sites do not include the www server name. Instead, they use the following format: https://meetings.webex.com/meet/<host's user name>
- Typing http instead of https
If you're having trouble joining the meeting, you may be attempting to join a meeting that has not yet started. On the host's personal meetings page, under Status, the text "Join Now" will appear after the host has started the meeting. Otherwise, "Not started" appears. You may need to periodically refresh the page until the meeting has been started.
Schedule a Deposition Meeting
How do I schedule a deposition meeting?
You can schedule a meeting using the following steps:
- Contact Med Legal to schedule a meeting
- Med-Legal will provide you with a URL and password.
How do I schedule a teleconference for my deposition meeting?
Just select "Yes" for "Integrated teleconference" when scheduling your meeting.
In Meeting
What is the role of an attendee?
A meeting attendee does not need to have a user account to take part in a WebEx Meeting. Attendees in a WebEx meeting will participate in the meeting, but will generally not present information.
Attendees can:
- Participate in a teleconference or internet phone conference
- View shared documents, presentations, and whiteboards in the content viewer
- View shared applications, web browsers, or desktops
- View shared multimedia web pages
- Participate in a poll
- Participate in a chat
- Save chat messages to a file
- View live video that the presenter sends
- Download files that the presenter publishes
The host can change the attendee privileges to allow them to:
- Remotely control shared applications, web browsers and desktops
- Share their own documents or presentations in the content viewer
- Annotate shared documents and presentations in the content viewer
- Write and draw on shared whiteboards in the content viewer
- Save documents, presentations, and whiteboards in the content viewer
- Paste images in pages, slides, and whiteboards in the content viewer
- Display different views of pages, slides, and whiteboards in the presentation viewer-for example, full-screen view or thumbnail view
How can I make an attendee a host?
To pass host control to an attendee, the host should:
- Open the Participant panel
- Highlight the attendee they want to make a host
- Select the menu "Participant -> Change Role to -> Host"
- The new host will have (host) to the right of his or her name. The host will then become a regular attendee
How can I make an attendee a presenter?
You can make an attendee a presenter only as a host.
- Make sure the current presenter has his or her shared application/desktop terminated
- Open the Participant panel
- Highlight the attendee you want to make a presenter
- Click on the "Make Presenter" button at the bottom of the participant panel
- A Webex ball icon will appear next to the user to indicate that he or she now is center presenter
Can I change the attendee privileges?
Yes. You can change attendee privileges by selecting the menu ""Participant -> Assign Privileges". You can then enable and disable attendee privileges.
Why does my display look funny?
If the screen does not seem to fit or looks too small on your screen, go to your computer's Control Panel/Display and check the resolution (i.e. 800×600) so that it matches the host's resolution. This should resolve the size discrepancy. To optimize color and texture please have the color quality match as well (i.e. 32-bit).